Dr. Engr. Md. Sakawat Ali

E-mail: sakawat_ali@yahoo.com

 Etiquette is defined as the formal rules that are followed in social or professional settings. The rules of writing a thank you note are an example of etiquette. Etiquette is a code of polite conduct. Etiquette in simpler words is defined as good behavior which distinguishes human beings from animals. V refers to behaving in a socially responsible way. Etiquette refers to guidelines which control the way a responsible individual should behave in the society. Etiquettes are the conventional rules that regulate social behavior. Etiquette begins at home. Without Etiquette, member of the society will be too much impatience and disrespect for one another, which leads to insult and cheating.

Etiquette in today’s society: 

1. Etiquette provides personal security
2. It protects the feelings of others
3. It makes communication clearer
4. It will enhance your status at works
5. Etiquette makes good first impression

Types of Etiquette/Etiquette in our daily lives:

• General Etiquette
• Social Etiquette.
• Bathroom Etiquette
• Corporate Etiquette
• Wedding Etiquette
• Meeting Etiquette
• Telephone Etiquette
• Eating Etiquette
• Business Etiquette
• Travel Etiquette &
• Office Etiquette

10 Examples of Bad Office Etiquette:

1. Gross Behavior
2. Bad Language
3. Never Buying A Round
4. Not Giving Credit
5. Boasting About Your Salary
6. Going to Work Sick
7. Talking Over People 
8. Poor Email Etiquette
9. Loud Phone and Personal Calls
10. Non-Stop Complaining

 Manners:

Manners are a way of doing something, being done, or happening, mode of action, occurrence, etc. Manners refer to social behavior how a person behaves when with others. Manners are how you behave towards other people. For example, saying please and thank you are examples of good manners. Good manners usually define a person. Synonym of mode, method, style, fashion, way, bearing habit, custom. , affectation, peculiarity, sort, kind, style, civility, courtesy, way of life, politeness, approach, technique, procedure, process.

Good manners are as follows

1. Put others first.
2. Polite phone protocol.
3. Thank you note.
4. Open the door for others.
5. Use thank you and you're welcome routinely in conversation.
6. Shake hands and make eye contact.
7. Teach them to offer to serve people who enter your home.

Most common bad manners are as follows:

1. Flat-Out Rudeness.
2. Cell Phone Conversations in Public.
3. Excessive Virtual Socializing.
4. Crowding the Person in Front of You at the Checkout.
5. Dressing Inappropriately.
6. Being Unkind to Disabled People.
7. Casting off the Elderly.

Important Manners to Practice in daily life:

• Be thankful
• Be Thoughtful
• Be Generous
• Be co-operative
• Respect other’s privacy
• Take care of personal property
• Don’t put people down or say rude things
• Don’t be bossy
• Be helpful
• Be Cheerful

 Basic Examples of Good Manners and Etiquettes

1. Choose your words wisely and don’t rush to comment about things you don’t know much about. Being a good listener is often better than speaking. You don’t need to have an opinion on everything.
2. Think things out before you speak, especially if you are a person who may be poor at finding the right words to say. Don’t start a sentence, with ‘ums’ and ‘ers’ in between, it seems awkward and you should try speaking to yourself in front of a mirror, it works! It increases your confident in speaking.
3. Don’t speak loudly. You will quickly lose respect if you do, as this can be seen as overbearing and rude. It can also make other people angry and upset with you before you even establish some kind of relationship with them. They will see you as a ‘big mouth’ who cannot be trusted with anything confidential. So practice turning your volume down if you tend to have a loud voice.
4. Speak with respect to and of others. You can do this by avoiding negative remarks that may insult someone else. The general rule is- if you don’t want someone to speak about you that way, you don’t speak about them to others.
5. Do not ever speak of bodily functions even if it is a casual conversation, such as using the bathroom or telling crude jokes, for this shows sign of immaturity and often creates a bad impression of you with your friends, family, and co-workers.
6. Always respect older people and listen to them and learn. This applies to all elders and not just parents and grandparents.
7. Using the terms ‘Thank You’, and ‘You are Welcome’ shows that you have good manners. People who lack manners do not use these terms.
8. Hold open a door for anyone following you closely. This is a sign of a good manner and has never changed. There are no strict gender rules in this day and age.
9. Speak highly of your parents respect them, even if there are things about them that you do not like. If you cannot do that, stay away from speaking about them at all. It looks bad to insult or speak badly of the people who brought you into this world or raised you. Don’t wash dirty family laundry in public. It is negative and rude.
10. Do not swear to use filth language and curse words. It is unprofessional! People who do this are usually very immature and have no self-control or respect for themselves and others!

1. Good manners are simply respect and consideration for others or being aware of the needs of others. They are the oil which lubricates the friction of interpersonal relations and creates a happy and successful society. So, Give Respect and Take Respect!

Good manners show the best you have to offer and encourage others to be their best. Practicing these manners on a daily basis makes for a more pleasant life.

Sources of etiquette & manners: The source of etiquette and manners are as: Society, science, arts, history and religion

Key Words: Etiquette and Manners